iCare Community Magazine's Exclusive Interview with Denise Cintron, Owner of Artistic Closets
Hi Denise, please give us a brief introduction about yourself, and when and why you moved to Treasure Coast.
I am originally from New Jersey, Co-owner of Artistic Closets Inc. My husband Dave owned a custom closet business in New Jersey for 5 years prior to our move to the Treasure Coast in 1992 when we began Artistic Closets. We decided on Florida to raise our future family and better our lifestyle quality to enjoy a little piece of paradise the Treasure Coast had to offer. Of course, not having to be in the cold winter weather was a big plus.
What safety measures will your company be taking moving forward during the current world crisis of Covid-19?
Safety is our #1 priority for our clients and our employees. We are equipped with facial coverings, gloves & booties along with sanitizers as we are closely adhering to the CDC guidelines. Our estimating process can be completed via Zoom and or emails, should a client not want to meet in their home. When it’s time for installation customers may choose not to be in the home or choose to remain in another area of the home. Installations are completed in One-Day. Systems installed are fully sanitized clean when completed.
What do you love about what you do?
I love meeting with new clients whether it be at their home or in one of our showrooms getting to know them, giving new insights on how they can create more space with proper organizational planning that is both aesthetically pleasing & functional. In meeting with new clients, I sometimes feel as if I have traveled the world, I enjoy hearing their travel adventures, life’s stories while getting to know them on a more personal level.
Tell us a little bit about how your business has helped people.
Artistic Closets Inc. has been organizing homes & businesses for over 27 years. During these years it has given us and our team great pleasure in knowing we made a difference in another person’s life. We have had clients with handicaps and installed pull-down rod systems for their convenience. We’ve seen in some of our elderly clients the panic of having to move, change can be very hard for many people. When we meet with them, we do our best to take the stress away and ease their transition. We access their needs and design a plan that works for them individually. We handle the project from start to finish getting installed in only One-Day leaving the customer with peace of mind and a place for everything. Our favorite moment is the big smile and most often the phone call we receive letting us know how much they love the work we have done. Most importantly they highly complement our team of professionals. Our priorities have always been customer service, the quality of our products installed and adhering to our company code of ethics.
What are your plans for the future?
Our future & present plans are to stay innovative in keeping up with the trends in home improvement continuing to meet the various needs of our client base in products and customer service.
What is your philosophy on business and life?
Our business philosophy is to provide our clients with the highest quality of products & craftsmanship along with exceptional customer service from the start of a project through completion. In keeping with the code of ethics Artistic Closets Inc has set in place since the start of business back to 1992. In life we believe in doing everything with a good heart, we wouldn’t want to do it any other way.
What is your best advice to the community?
When considering Custom Closet Systems or Custom Cabinetry projects in your home, buying local should be first and foremost in your decision making. Hire a company locally to provide any additional needs before & after the sale & installation process. Check accreditations with the Better Business Bureau A+ Rated is best, read reviews. Know who you are working with, visit the showroom and get familiar with the staff handling your project. Ask for references, keep in mind quality is remembered long after price is forgotten.
For questions about our products and services, please call our showrooms @ 772-692.8447 or 772.878.1404. Visit our showroom locations: Granada Plaza 2303 NW Federal Highway, Stuart, FL 34994 or St. Lucie West @ 660 NW Enterprise Dr. Port St Lucie, FL 34986.